• Social Media can be a great tool for identifying clues that affect the outcome of the claim. Claimant activity identified prior to and after the date of the incident through social media platforms may reveal important details of the claim that were not reported. ISI investigators are trained and skilled in gathering information in an ethical manner. We utilize human touch, not web crawler services, to find accurate information relative to your claim.

    Social Media Statistics

    • Users spend an average of 3 hours per day on social media platforms and messaging.
    • 69% of all adults in the United States utilize Facebook.
    • 1.82 billion people on average log into Facebook daily.
    • Daily active users of Instagram stories are 500 million.


    Benefits of Utilizing Social Media Investigations

    • Gathering photographs of the claimant.
    • Identifying red flag indicators of potential fraud.
    • Identify patterns when the claimant might be active to conduct surveillance.